







Due to the popularity of our characters, we recommend that you book your party as far in
advance as possible so that you can have the date that you want. We take deposits, which
are non-refundable and ensure that your date is held for your party.
It is also recommended that the character appearance remain a surprise! When children
know that their favorite fairy-tale friend will greet them personally, they often become
anxious or shy. Surprising them also makes a great photo opportunity!
We don't like to spoil the magic for little ones by revealing that the party character is an
actor and not the real thing. We want to keep the party experience pure. Our characters are
extremely professional. Because of this we discourage any transfer of money that is visible
to the children. Please have the remaining balance in a non-sealed envelope and hand it to the
performer’s helper when they arrive at the event location.
Please only call your hired entertainer by their character name and NOT their legal name.
Tips are appreciated, but never necessary. If you wish to tip your entertainer, please place
it in a separate envelope and hand it to the performer’s helper at the end of the party.
No one ever wants to see a character leave, and children are always curious to see how
they arrived. It is always a good idea to have some sort of distraction available when the
character departs (unless this has been covered as a performance extra). Cake or presents
are always excellent distractions.
We are always growing and willing to try new things. If you need something special, don't
hesitate to ask! We want to customized the experience to fit your needs.
Parents are encouraged to enjoy the party. We are here to help things run smoothly. The
character helper can assist with food and drink, rearranging furniture, spontaneous messes,
and anything else during the party. A parent must be in the room at all times, so please! Kick
back and enjoy the enchantment.
If you are satisfied with your party, please let us know! We love to receive updates,
pictures, letters from the birthday girl (or boy) and reviews. Along with that, the best thing
our customers can do is refer us to others.